Revised: April 15, 2025
Booost Co., Ltd. recognizes the importance of protecting personal information in an advanced information and communication society and strives to protect personal information based on the following policy.
1. Acquisition, use, and provision of personal information
Our company will specify the purpose of use of personal information within the scope of our business activities and will acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve that purpose. Furthermore, we will take measures to prevent the use of acquired personal information for purposes other than those specified.
2. Compliance with laws and regulations
Our company complies with laws and regulations concerning personal information, national guidelines, other norms, and social order, and strives to appropriately protect personal information.
3. Appropriate management of personal information
Our company fully recognizes the risks of unauthorized access, loss, destruction, alteration, and leakage of personal information we handle, and we implement reasonable security measures. In the event of any problems, we will take appropriate corrective actions. We also provide necessary and appropriate supervision of employees and contractors who handle retained personal data.
4. Responding to inquiries
Our company will appropriately respond to inquiries from individuals regarding the disclosure, correction, cessation of use, and complaints concerning personal information that we handle.
5. Continuous Improvement
Our company has established management regulations and systems for the protection of personal information, and we ensure that all employees thoroughly implement them. We also conduct regular reviews and strive for continuous improvement.
6. Development, implementation, maintenance, and improvement of the personal information protection compliance program.
To implement this policy, we will develop a personal information protection compliance program (including this policy, the "Personal Information Protection Regulations," and other rules and regulations), ensure that it is thoroughly understood and implemented by our employees and other relevant parties, maintain it, and continuously improve it.
Established on July 29, 2019
Revised August 9, 2022
Revised May 24, 2023
Revised December 22, 2023
Revised April 15, 2025
Hiroki Aoi, Representative Director, Booost Co., Ltd.
<Contact Information Regarding Personal Information Protection> Personal Information Inquiry Desk Personal Information Protection Manager: Yuzo Nagano
TEL 050-3464-9910
| item | regulations |
| Scope of those who will share the information | Our company may share your personal information with the following parties*1. • Retail electricity providers*2 ・General power transmission and distribution company*3 ・Power distribution company ・Demand suppression policyholders*4 - Organization for Cross-regional Coordination of Transmission Operators*5 |
| Purpose of joint use | ① For the purpose of concluding, changing, or terminating a transmission and distribution service contract or an energy adjustment supply contract (hereinafter referred to as "transmission and distribution service contract, etc.") ② For the purpose of handling the cancellation of retail supply contracts (including contracts relating to supply to remote islands and last-resort supply) or electricity supply contracts (hereinafter referred to as "retail supply contracts, etc.") *6 ③ To confirm information regarding the power supply (receiving) point. ④ For the purpose of carrying out the duties of general transmission and distribution operators and distribution operators based on transmission and distribution service contracts, including meter reading of electricity consumption, maintenance, inspection and replacement of equipment, investigation of equipment during power outages and disasters, etc. ⑤ For the purpose of carrying out business related to negawatt trading. |
| Information items to be shared | ① Basic information: Name, address, telephone number, and contract number for retail supply agreement, etc. ② Information regarding the supply (receiving) point: Supply area of the general transmission and distribution company and distribution company that have concluded a transmission and distribution service contract, subject to the remote island supply contract, supply (receiving) point identification number, transmission contract volume information, current limit, connection transmission service menu, power factor, supply method, transmission contract determination method, meter information, service pole number, presence or absence of grid connection equipment, date of transmission contract change, meter reading date, contract status, decommissioning method ③ Information on negawatt trading: power generation sales volume, demand procurement volume, demand reduction volume, baseline |
| Manager responsible for shared use | ① Basic information: Retail electricity providers with whom retail supply contracts have been concluded (however, for basic information concerning customers receiving supply to remote islands or last-resort supply, the information will be provided by general transmission and distribution companies). ② Information regarding the supply (receiving) point: General transmission and distribution operators and distribution operators whose supply area includes the supply (receiving) point. ③ Information on negawatt trading: Demand reduction contractors |
*1 Our company will only share customers' personal information with businesses to the extent necessary for the purpose of joint use, and will not necessarily share customers' personal information with all retail electricity providers, general transmission and distribution companies, demand reduction contractors, and distribution companies.
*2 A retail electricity business operator is a business operator that does not fall under the grounds for refusal of registration stipulated in Article 2-5, Paragraph 1 of the Electricity Business Act (Act No. 170 of July 11, 1964) and has been registered with the Minister of Economy, Trade and Industry as a retail electricity business operator (including business operators that are deemed to have been registered as retail electricity business operators pursuant to the supplementary provisions of the Act Partially Amending the Electricity Business Act, etc. (Act No. 72 of 2014)). (Regarding the name of the business operator, address, and name of the representative,Agency for Natural Resources and Energy website(Please refer to the following).
*3 General power transmission and distribution operators refer to the following:
Hokkaido Electric Power Network Co., Inc.
Tohoku Electric Power Network Co., Inc.
Tokyo Electric Power Company Power Grid Co., Ltd.
Chubu Electric Power Grid Co., Ltd.
Hokuriku Electric Power Transmission & Distribution Co., Ltd.
Kansai Electric Power Transmission & Distribution Co., Ltd.
Chugoku Electric Power Network Co., Ltd.
Shikoku Electric Power Transmission & Distribution Co., Ltd.
Kyushu Electric Power Transmission & Distribution Co., Ltd.
Okinawa Electric Power Company
(For the names, addresses, and names of representatives of each general power transmission and distribution company, please refer to their respective websites.)
*4 A demand reduction contractor is a business that has entered into a demand reduction amount adjustment supply contract with a general transmission and distribution business operator or a member that is a distribution business operator (including business operators that have obtained a business operator code before concluding the contract) (the name of the business operator, address, and name of the representative are as follows:Organization for Cross-regional Coordination of Transmission OperatorsPlease refer to their website.
*5 Regarding the name, address, and name of the representative of the Organization for Cross-regional Coordination of Transmission Operators,Website of the Organization for Cross-regional Coordination of Transmission OperatorsPlease refer to the following.
*6 "Agent for cancellation of retail supply contract" refers to a business that has received a new application for a retail supply contract from a customer acting on behalf of the customer to apply to the existing business for cancellation of the retail supply contract.
Our company is committed to the appropriate protection of personal information based on our "Personal Information Protection Policy." We would like to inform you of the following regarding the personal information we acquire or hold for use in our business operations.
(1) Name of the business operator handling personal information, name of the representative and address
Booost Inc.
Address: 10F, Shin-Osaki Kangyo Building, 1-6-4 Osaki, Shinagawa-ku, Tokyo
Representative Director: Hironori Aoi
(2) Name or job title, affiliation and contact information of the personal information protection manager (or their representative)
Personal Information Protection Manager: Yuzo Nagano
TEL: 050-3464-9910
(3) Purpose of use of personal information
The purposes for which we use personal information handled in our business activities are as follows:
① Personal data held
| Types of personal information | Purpose of use |
| Customer personal information | a. For the provision, billing, and payment of services ordered by our company. b. For the purpose of providing information, support, and sending/collecting questionnaires regarding our services, etc. c. For use in the development and improvement of our services and website, etc. d. For the purpose of verifying your identity and responding to your inquiries. |
| Personal information of our business partners | a. For the purpose of performing contract procedures, customer management, and related tasks. b. For the purpose of verifying your identity and responding to your inquiries. |
| Inquiries regarding our services, etc. (Including requests for information) | a. To confirm, respond to, and address inquiries and other matters directed to our company. b. To send you various notices and announcements regarding our services. c. For use in the development and improvement of our services and website, etc. d. For the distribution, display, and measurement of marketing and campaigns. |
| Personal information of individuals who have applied for or participated in seminars, events, or the [Sustainability Leadership Community] hosted by our company. | a. To provide information and seminar materials regarding seminars and events. |
| Our job applicants and Personal information of employees (including temporary staff and former employees) | a. To contact individuals who wish to receive information regarding recruitment, and for the purpose of recruitment selection. b. For employee personnel and labor management and welfare. |
| others | a. For purposes for which you have given prior consent. |
② Other personal information obtained
| Types of personal information | Purpose of use |
| Personal information obtained through contracted work | a. For use in contracts and related communications, execution of contracted work, after-sales service, etc. |
| Information obtained from job search websites | a. To determine and notify applicants whether or not they are eligible to be hired. |
(4) Provision of personal information
The provision of personal information handled by our company in the course of our business activities to third parties is as follows:
① Third party provision
We will not provide personal data to third parties without the individual's consent, except in the following cases.
a. When required by law
b. When it is necessary to protect the life, body, or property of the person concerned or a third party, and it is difficult to obtain the person concerned's consent.
c. When there is a risk of significantly hindering the proper conduct of our business.
d. When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the person's consent.
In cases where our company has defined the purposes for which it uses personal information, we may provide it to third parties as follows:
a. When we jointly use personal information of customers who have registered for seminars etc. hosted or co-hosted by our company, or who have cooperated with surveys etc., with the co-hosts.
b. When a user uses a third-party service provided by our company in collaboration with or introduced by our company, we may provide personal information to the third party providing that service.
② Business outsourcing
In order to provide better service to our customers, we may outsource some of our operations and entrust personal information to these external parties. In such cases, we will enter into contracts with the external parties regarding the handling and security of personal information and will ensure appropriate management and supervision.
We use third-party services to manage personal information. Depending on the terms of service of the third-party service provider, personal information may be used for purposes such as improving and developing the third-party service/system, being redisclosed to third-party group companies, or for other purposes specified in the terms of service. If you do not wish for your personal information to be used by third-party services, please refer to the following section and take the procedure to stop the provision of your information. Upon receiving your request, we will stop providing the relevant personal information to third parties and will promptly take appropriate action such as deletion.
(5) Disclosure of personal information
① Procedures for disclosure, etc.
Regarding personal data held by us, we will promptly respond to requests from individuals for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure and suspension of provision to third parties, and records of provision to third parties). If requested, we will verify that the person making the request is the individual concerned or their representative, and then respond within a reasonable period and scope.
② Method and contact point for receiving requests for disclosure, etc.
Requests for disclosure of personal data held by our company should be directed to the contact point listed below. Upon receiving your request, we will send you our prescribed "Request Form for Disclosure of Personal Data Held by Company" by mail, fax, or email. Please fill out the form, enclose the necessary documents, and submit it by mail or email. (The requester is responsible for postage.) After verifying your identity (or that of your representative), we will respond according to your preferred method of disclosure. Please note that we may not be able to respond to requests for disclosure made by methods other than those specified below.
(6) Security measures for personal data
While the specifics are outlined separately in the "Personal Information Handling Regulations" and other internal company regulations, the main contents are as follows:
① Formulation of basic policy
To ensure the proper handling of personal data, we have established these basic guidelines regarding "compliance with relevant laws and guidelines," "matters concerning security management measures," and "contact points for questions and complaints."
② Establishment of regulations concerning the handling of personal data
We have established basic procedures for handling personal data, including its acquisition, use, and storage.
③Organizational safety management measures
• The person in charge confirms that personal data is being handled in accordance with the established handling procedures.
We have established a system for employees to report and communicate with their supervisors.
④Personnel safety management measures
We provide regular training to our employees on important considerations regarding the handling of personal data.
• Matters concerning the confidentiality of personal data are included in the company's employment regulations.
⑤Physical safety control measures
We have taken measures to prevent personal data from being easily accessed by anyone other than employees authorized to handle personal data and the individual concerned.
We implement measures to prevent theft or loss of equipment, electronic media, and documents that handle personal data, and we take precautions to prevent leakage when transporting such equipment, electronic media, etc.
⑥Technical safety control measures
We clearly define the equipment that can handle personal data and the employees who can handle such equipment, thereby preventing unnecessary access to personal data.
We have implemented mechanisms to protect information systems and equipment that handle personal data from unauthorized external access or malicious software.
(7) Technical information such as cookies
We may use cookies to analyze how customers use our websites and to provide them with customized services and advertisements.
We may provide personal information (as defined in the Personal Information Protection Act, including, for example, browsing history, location information, cookies, etc., that do not identify a specific individual) to third parties such as advertising platforms. For details, please refer to the "Cookie Policy" set out below.
(8) Contact point for inquiries regarding personal information
For complaints, consultations, or inquiries regarding the handling of personal information, including personal data held by the company, please contact the [Personal Information Inquiry Desk] listed below.
| Name of counter | Personal Information Inquiry Desk |
| contact address | Contact: Administration Department Address: 10F, Shin-Osaki Kangyo Building, 1-6-4 Osaki, Shinagawa-ku, Tokyo 141-0032, Japan Phone: 050-3464-9910 |
(1) Use of Cookies
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